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Being human Medicine Reflections on Life, Being Human, and Medicine Reflections on the Christian Life

Burnout. The Sequel. Or – Answers and Treatments.

In the end of my post on burnout, I asked for your input. Based on that I feel compelled to write once more. This is a longer post but please bear with me. I think you will find something of value in it for you.

As a result of the first post on burnout, the vast majority did what I had really hoped you would do.

  • Recognized the burnout or tendencies toward burnout in yourself. (Everyone has this, by the way.)
  • Thought about what can or should be done within your life.
  • Banded together as “brothers” in the battle.

Some of you were deeply concerned for me. This was very nice but made me want to reassure you. I am far less worried about me than I am about my friends and colleagues. 

I am the one who has been given a forced sabbatical. I am the one who has had such fatigue from my surgery and treatments that I have been forced to sleep. In fact, I have slept more recently than I have been able to sleep in years. This period on short term disability is the longest period that I have not worked in my entire adolescent or adult life.

I am also the one whose mind has been reopened and regained the ability to think and write. This blog is what happens when you let Mike have a little too much free time! J

What my post did (several thousand views), was to open up and expose a wound. 

Like a surgical debridement, it seemed to expose the raw but living tissue under some layers of scar. And like a surgeon, once I cut down and could see the raw granulation tissue it made me happy. There is healthy and living tissue underneath.The pain that you feel and the longing to live a full and rich life is a sign of health. It is the essence of you that remains. Deep down you are there. You are very much alive.

For the non-medical, what does this talk of debridement mean? 

Sometimes when someone has a wound, devitalized tissue (scar tissue or dead tissue) can form over the wound. The scar tissue blocks oxygen from the wound. It can make it hard or even impossible for the wound to heal. In those cases, a surgeon has to do a debridement. This is when they use a scalpel and cut into the tissue. They carefully peel back layers of tissue that are no longer alive to get to the tissue that is still vital and alive. The layers the surgeon remove might seem as though they are providing a covering or protection to the wound. But in reality, they are just hurting the healthy tissue and preventing it from healing. 

That was my intention of the post. By openly sharing my pain and struggle, I hoped to open up your wounds as well.

And now that the surgeon has opened the wound we must proceed with the next step. We must protect the wound and see if we can truly help it to heal. 

This makes me nervous. In terms of burnout, I am better, but I am living not in reality and I do not yet know that I am cured. I do not know if I am yet competent to apply the salve or the sterile dressing that could best help with the healing. I am empowered by dozens of comments and messages. I feel an obligation to attempt the wound dressing because I was part of cutting the wound open again. I also feel an obligation to tabulate or collect the wisdom that was shared with me and reflect it back to you.

Image result for salve on a wound
https://www.wikihow.com/images/thumb/d/df/Treat-Deep-Cuts-Step-7-Version-2.jpg/aid9471077-v4-728px-Treat-Deep-Cuts-Step-7-Version-2.jpg

What are the next steps?

How can everyone go forward with sustainability and joy and balance and without guilt?

  1. Pray for wisdom.That is the very first step. Pray for wisdom to live the life that you ought to live. Do not just live the life that others tell you to live. Live the life that the Lord has intended you to live. What is your role in this life? Do you have a vocation (a calling)? What is your drive and desire? What is your role in this life and how can you do that in a full and rich way? 
  • Passion:Indulge in passion. I have learned over and over again that experiences that you do fully are much better than those that you try to minimize. 

As a teen I had the job of driving the forklift forward to catch the cherries off of the cherry shaker (harvester). Honestly, it could be a dull job. Drive forward. Wait. Drive backward. Wait. Repeat. Do that a LOT of times over and over and over and over again.

Image result for cherry shaker harvest
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While this is showing tart cherry harvesting in Washington rather than Michigan I thought the gif file was pretty cool!

This job however became much better when I pretended to be the best cherry tank forklift driver ever! Could I get the tank in place as soon as possible? Could I pull in perfectly each time? What would the world’s greatest cherry tank driver do? That I was going to aspire to. And suddenly the job got much better. 

For whatever you do, please do not shrink away. Own it and dominate it. Seek passion within yourself and exert that passion. If you have to deal with difficult patients or difficult situations ask yourself, “What would an expert in this situation do? How would the BEST person handle this? Can I become the expert? Can I be the BEST!”

  • Live:Do not be afraid to live. Do not feel guilty to live. As I have said repeatedly and as was sent back to me in so many different messages and ways – live. 

What does this mean? It means feel, taste, smell, see, and hear what you are experiencing right now. Stop at least 5 times a day to just live. Stop yourself and take in the world with all of your senses. Like you might do if you felt it was your last chance to do so. Or do it as if you were allowed to come back from the future to get to relive an experience one more time. Truly experience it. 

In this moment I feel the chill in the air. I see the pale light of the one click on the 3-way light and the empty shelves my wife made last night in her work to redecorate for Christmas. (I wrote this in the decorating gap between Thanksgiving and Christmas.)  I smell little but the familiar smell of our home. I hear the clock in the background and the sigh of our beagle, Malley. Ok – I don’t taste much – which reminds me that I could go get a cup of coffee! But nonetheless – these past 10 seconds were rich. They made me love this moment. This time at 5:10 am when I am awake and not able to sleep, I now love. As a future time-traveler coming back to this moment I would relish in these familiar 5 sense experiences of my present home. Why then should I not similarly enjoy them now?

Look across the table at your spouse or your children. Look at the beauty in their eyes. Look at their supple skin. Look at the curve of their mouth when they smile. Indulge in it. Smell the food. Savor the taste as you put the food in your mouth. Hear the giggles or the beautiful tone of their voices. Reach out and touch them. Feel their silky hair or the soft skin of their hand. Perhaps the hand is older and wrinkled. Enjoy how you have gained those wrinkles together. Recall the first moments you held hands and when the hand was clammy with nervousness. Smile inside as you richly drink in this full experience. 


Decide that you are going to remove the blinders and force yourself to stop at least 5 times a day to just LIVE.

There will never be enough time. Can you be so brave to live in the time that you have?

  • Seek treatment more than a cure:This is a hard but important lesson. In patients with chronic pain we are taught that if they seek to be pain-free they will never get better. If they seek to be pain free, the psychological focus shifts onto their pain and it begins to dominate their lives even more. Instead, we are to ask them to focus on living their lives. 

The focus of treatment is to be able to do more and more. The focus must be to regain functional capacity rather than to be pain free.

So also, must we do with our burnout. The harsh reality is that this world is a fallen and broken world. 

The Bible tells us, “Cursed is the ground because of you; through painful toil you will eat food from it all the days of your life. It will produce thorns and thistles for you, and you will eat the plants of the field. By the sweat of your brow, you will eat your food…[1]

I don’t mean to not be cheery but whatever job you do, it eventually will become work. Your goal is not to escape toil for it is not possible. Your goal is to seek a better life within it. I cannot fully make your pain go away. I cannot relieve you of work. I cannot at this moment take away the electronic health record (EHR.) I cannot make call nights go away. But I can encourage you to enjoy your life nonetheless. Focus on living better. Accept that some pain and toil are a part of what it means to be human. But please don’t let them dominate your mind or your life. Do not drive yourself crazy by trying to be pain free. Do not seek a perfect life. It does not exist. Seek to live a good life amidst the toil and pain and brokenness. This is indeed possible.

  • Celebrate:Celebrate the good that you have done. Do not brush away the successes. Relish them. Keep them in front of you as reminders. There are always good things that you have been a part of. Without guilt, indulge in experiencing them. Perhaps it is the patient who you really helped, or the project that was finally completed. Save a memento or some icon that will help you to remember it.[2]Say to yourself, “This! This is why I do what I do!” 
  • Band of brothers:  From the Shakespearean play Henry V:

“We few, we happy few, we band of brothers; For he to-day that sheds his blood with me; Shall be my brother; be he ne’er so vile, This day shall gentle his condition; And gentlemen in England now-a-bed Shall think themselves accursed they were not here, And hold their manhoods cheap whiles any speaks, That fought with us upon Saint Crispin’s day.”[3]

Image result for henry v st crispin's day speech
https://i.vimeocdn.com/video/634683697_1280x720.jpg

Do NOT – I repeat – Do NOT – do this alone. We can and must band together as a happy band of brothers (and sisters). You must have friends at work. Indulge in their presence. Indulge together in the challenges and thereby the glories in which you work. Think and fight together to make things better. Celebrate the ways that you stand up under the pressure together. Do not seek to run and hide but seek to stand up together under the strain and know that there is glory in that for you and them.

Within our advanced heart failure section, my favorite meeting is the early morning meeting that we have once a month when we meet at a coffee shop. It is generally without an agenda but is mostly a chance for us to gather as a “band of brothers and sister.[4]” This has power because we are in it all together.

Honestly, Henry V is one of my favorite Shakespearean plays purely because of this scene. Get the movie and watch it or search out the St Crispin’s Day speech on YouTube. Go ahead and do it now. Turn the sound up. Stand up as you listen. The scene gives me chills and inspires me. Even now I feel stronger just thinking of it! Perhaps you should bookmark it on your web browser and then in times of struggle, pull it up with your colleagues and play it before you charge off to work! 

  • Change jobs or retire:This is what some of you have done. Most are not able to do this. I am never one to recommend running away from your problems but for some this is the best solution. Only you can tell if this is the correct path for you. But for those who do not do this – please – do not just wait to retire. Please live your lives today. You cannot get yesterday back. Live today so that you can celebrate the yesterday in which you just lived.

Burnout is an epidemic. There are some things that are a huge part of the cause. I do not mean to lament the burden of charting in an electronic health record but this is one large factor. We must seek to fight to improve this. It will not go away but we must constantly fight against the current state. 

And I hope the few suggestions above will provide some benefit to you?

There is one other solution, but I do not recommend it. It has something to do with getting diagnosed with cancer, a laparotomy, radiation and chemo and several weeks off of work. It does work. But I think the ideas from my prior post plus your collective ideas in items 1-7 above are more desirable than that! 

To my own band of brothers (and sisters): I miss you! I hope to soon rejoin the battle. Please know that you have my respect and appreciation. You few. You happy few!


[1]Genesis 3:17-19 (NIV)

[2]Please see my LinkedIn post, “Nice Shoes”. Those shoes are an important icon to me to remind me to celebrate my career. https://www.linkedin.com/pulse/nice-shoes-michael-dickinson/

[3]St. Crispin’s Day speech, Henry V, William Shakespeare, 1599

[4]We love you Milena! We need more sisters like you with us in cardiology and AHF! 

Categories
Being human Medicine Reflections on Life, Being Human, and Medicine

Burnout

I had passion. I was driven by it. It consumed me. It pushed me forward. I had to follow it. I had no choice. Now I am ready, almost eager, to let others take over. What has happened to me?  

I am tired. Years of pushing burned the candle down. I can flicker up at times but it never seems sustained. I seem to do things because I am supposed to. At times I want to but then wish I could retreat. I dream of just being able to sleep. To know what it means to really rest. For once to not feel so tired. 

I feel beaten down by the repeated tasks that consume me. Rounding is not about taking care of patients or making a difference. It is about how to get through the list. How can I finish and keep up? Another note to write. Another question to answer. Keeping my inbox empty. And there is always another. And then the emails just keep piling up. And then the things that I want to do seem to keep getting undone – length of stay, readmission, survival, appropriateness – it all seems to just stay the same. I feel guilty that I have not achieved more and wait for someone to point out my flaws. Why have I not achieved the best in outcomes? Why have I not pulled it all together?

I am numb. Because I don’t know any other way. How can I keep going when the losses keep piling up? In a field where 90% one year survival is considered good, that means that we are forced to endure losing 1 out 10 of our closest patients. I am supposed to be strong, right? These patients all meant a lot to me! Chris, John, Richard, Patrick. The list goes on and on and it never seems to stop. And just when I get my confidence back it happens again. Another punch to the gut and I just take it. Don’t let it show. Don’t let anyone know. Because how can I? 

I do have a bad case of FOMO (Fear Of Missing Out). I have a deep fear that I will get to the end of my life and have someone come up to me and say, “Surprise! You were tricked. You missed out on life because you were so busy living it that you never felt it – never actually experienced it.” I dream of retirement as a time when maybe I will be able to slow down enough that I can see and hear and feel again. I worry a little bit because lately people have been asking me if I am going to retire soon. I am ashamed to tell them I am only 53 years old and so I have a ways to go. I also am afraid that I will be like others who finally get to retirement and then dream of the past.  They look back to the days that they had purpose and things to do. I think I am a fool. 

What can I do to be able to live today? Is it possible? Can I come and play with the other kids? Or do I have to stay inside and work all day? Am I going to get to go outside while it is still summer or will I get tricked and only finish my work in time for the cold dark winter?



ADDENDUM:

I wrote this prior to my cancer diagnosis and my medical leave of absence. It is raw and honest. I never intended to post it. I wrote it for me but now am going to bravely post it. I intentionally left it with some sense of hopelessness and no real answers because that is really what burnout does to us. In all honestly at that time I did get to go outside and play, but burnout makes it so you are not able to fully enjoy it. Your brain remains inside and hard at work even when you go through the motions of going outside to play.

Now with the perspective of several weeks off I see a few answers:

  1. Dogged Focus on Patient Care: We have to have the strength to be doggedly insistent on focusing on patient care. The pressure of charting in the EHR (Electronic Health Record) can drag us down and distract us. We need to have the EHR be the side item and still insist that the focus of our energy is on the patients. That is where the joy is. A less complete chart is a lesser sin then an incomplete care of the patient.  (The EHR is breaking us. We MUST come up with better solutions. Perhaps the answer is scribes?)[1]
  2. Ring-Fence Your Personal Life: We must put a fence around our clinical or work activities. We have to have time to think, breathe and exist. When you are home, without shame, be home. When you are on a walk, look at the trees and the birds and don’t feel guilty about what is not yet done at work. The undone tasks will always be there whether you spoil your walk or not. Fight to protect work from creeping into the rest of your life.
  3. Put Down Your Phone: Turn your phone off or put it down if you are not on call. If you cannot do this, give it to your spouse or friend when you go out. Ask them to give it to you only if there is an urgent matter that you must attend to. Get in the habit of having your brain free of work. Get free of the addiction to the phone. It is hard for me to do this but I have to. I get twitchy at first without my phone in my hand. Eventually I get over my withdrawal symptoms and start to become human again!
  4. Go Away: Go to the national meetings. These always are inspiring and recharging.
  5. Read Novels: I call these “sorbet for the brain.” Like in an expensive meal where they serve sorbet to “cleanse the palate.” It helps to restore your ability to taste before the next course. Novels can have a remarkable ability to do this for your brain!
  6. Sabbaticals: I still think that physicians should have sabbaticals. A 4-week period to recharge could result in a re-energized far more effective physician. If only health systems could be wise enough to invest in their physicians in such a way.
  7. YOU TELL ME! What else? PLEASE RESPOND TO THIS POST! I really want to hear what you think works!

There is an epidemic going on. The ICD-10 is Z73.0 and the term is “burnout”. The vaccines are not very effective. The treatments are still rudimentary and need a lot more work. Like many papers I think I will need this one to conclude, more research is needed. We desperately need it…


[1]Interestingly the EHR issue is finally getting some attention. Please read this blog post for more information: https://www.healthit.gov/buzz-blog/health-it/strategy-on-reducing-regulatory-and-administrative-burden-relating-to-the-use-of-health-it-and-ehrs-released-for-public-comment